If something goes wrong — an error, a screen that won’t load, an answer that looks broken — you can tell us without leaving the conversation. A clear report helps us find and fix it faster.
Send a report
- Click the bug icon (Report a bug) in the chat header.
- Describe what you did, what you expected, and what happened instead.
- In a saved conversation, tick Allow the BumbleB team to view this conversation if it would help us. Without it, we see your description, your account, the conversation ID and basic browser details, but not your messages.
- Click Send.
How to tell it worked
We reply through Notifications — the bell in the chat header.
Related
- Notifications — where our reply arrives.
- Contact support — other ways to reach us.